Using the handset
Unattended Transfer

During a call, you can transfer a third party to another extension.

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Placing a Call on Hold

During the course of a call, simply press the hold button to put the active call on hold.

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Attended Transfer

If during a call you want to transfer the call to someone else's extension, but first want to talk to them to let them know about the call.

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Conference Calls

You can set up a three way conference call direct from your handset, whilst in the middle of a call.

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Group pickup

To pick up a colleagues phone without even leaving your desk, just hit the grPickup menu item or dial *8, and lift your handset.

If this doesn't appear to work, try *3 instead. And if neither work give us a call and we'll get it enabled for you.

 
International Dialing
When calling abroad you must dial "00" not "+" before the country code